GMS Tutorial and help

 

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The following materials have been designed to help you re-register your child/children at Tewkesbury Tigers as well as purchasing players and social members for the coming season.

This is a big change for us all, so we recognise that many of you may experience difficulties.  We are here to help, so if you have any queries please send us an email below by clicking on the red button, and we will do what we can to make sure we can guide you through.

If any information is missing from your dashboard e.g. a second parent please DO NOT create another account.  Send us an email and we will try and resolve the issue for you.

Please remember when you purchase a membership you select the Player membership or memberships first and place them in the shopping basket and and then the parental/guardian memberships and check out as ONE transaction.  

View our help video by clicking on the arrow in the centre of the screen.

Note we are aware that some parents have reported not seeing a green box.  GMS has now confirmed that the green box is only visible to newly created accounts.   Your Dashboard will show Buy Membership and Buy Products.  Only use Buy Membership.   Please remember to select each profile for your Family to update information and select memberships. 

EMAIL Note*:  We are aware of some technical issues with some emails leaving GMS not arriving in the recipient’s inbox.  Please check SPAM/JUNK email. To give the email the best chance of landing in the right place we ask you to go to the “Settings” in your own email account and add these three domain names to your “Safe Senders” list – some systems refer to this as a “Whitelist” or something similar:

(@)tewkesbury.co.uk     (@)trfc.co.uk      (@)first-sports.com

Some systems require the @ symbol to be included as part of the address whilst others do not. If you are not sure how to do this, click here to find out more 

Click on the image below to pre-order your Akuma Shorts 

Click on the buttons below for more information

Tuesday 5 January 2021
Following the government's announcement yesterday that the country and indeed Gloucestershire would move from Tier 4 to Tier 5 with immediate effect, this now means that both adult training/matches and all age-grade rugby training and matches is canceled until further notice.
Our clubhouse remains closed whilst we remain in Tier 5. However, we are accepting bookings for social events in our clubhouse with the caveat that bookings will very much depend on the situation at the time of the event and we reserve the right to cancel.
We recognize that this is hugely disappointing for everyone, but as soon as we are permitted to do so you can be assured that we will open our clubhouse to our members.

 

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